Shipping Policy
Shipping Policy
At The Rainbow Trash Panda LLC, dba Harry James Apparel, we've partnered with Printify to provide you with high-quality, custom-printed products. Below is our shipping policy, which reflects the process when ordering products through Printify:
Production Time
- Our products are custom-made using Printify's printing services. Production times may vary depending on the specific product and design.
- Typically, production takes 5-7 business days. Please check the individual product pages for more accurate production time estimates.
Shipping Methods
- We offer several shipping methods for your convenience, including standard and expedited options.
- The shipping method you select during checkout will determine the estimated delivery time and cost.
Shipping Rates
- Shipping rates are calculated based on the weight, size, and destination of your order. These rates are provided by Printify and may vary depending on the product and shipping location.
- You can view the shipping cost during the checkout process before finalizing your purchase.
Shipping Destinations
- We currently ship within the United States. Please note that Printify may have additional shipping options for international orders. However, we are unable to offer international shipping directly through our website at this time.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and estimated delivery date of your order.
- Tracking information is provided by the shipping carrier, and any inquiries regarding tracking should be directed to them.
Delivery
- While we strive to ensure timely delivery, please understand that delays may occur due to factors beyond our control, such as carrier delays, weather conditions, or production issues.
- If you encounter any issues with your delivery, please contact our customer support team, and we will assist you in resolving the matter.
Returns and Refunds
- If you receive a damaged or incorrect item, please contact us within 5 days of receiving your order. We will work with Printify to address the issue and provide you with a replacement or refund.
Contact Us
If you have any questions or concerns about our shipping policy or need assistance with your order, please reach out to our customer support team at info@harryjamesapparel.com. We are here to assist you and ensure your satisfaction.
By shopping with The Rainbow Trash Panda LLC, dba Harry James Apparel, you agree to adhere to the terms and conditions outlined in this shipping policy, as well as any specific policies provided by Printify for their products and services.